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Returns & Refunds


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Yorkshire Fragrance is A UK Company based in Sheffield

RETURN AND REFUND POLICY

Thank you for shopping with Yorkshire Fragrance. If you are not entirely satisfied with your delivery you can do the following:

RETURNS

You have 30 calendar days to return an item from the date you received it. To be eligible for a return , your order must be unused and in the same condition it was sent and received it . Your order must be in the original packaging. You need to forward a copy of your invoice.

REFUNDS

Once we receive your order we will inspect it and advise you that we have received your returned item . We will immediately notify you on the status after inspecting the order returned . If your return is approved we will initiate a refund to you credit card ( or original method of payment ).You will receive the credit within 10 days depending on your card issuers policies.

SHIPPING

You will be responsible for paying your own shipping costs for returning your order. Shipping costs are non refundable. If you receive a refund the cost of return shipping where applicable will be deducted from your refund.

CONTACT US

If you have any questions on how to return your item to us , contact us using the contact us tab or by telephone.


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